At Encompass, we deeply value feedback from those we serve.


We have many ways our persons served can connect with us to share their experience with our programs and services. Your feedback helps us continue to offer high quality, culturally sensitive services that heal, connect, and nurture our community. 



Are you interested in providing feedback that can help us continue to improve our programs? Apply below to join our Person Served Advisory Group (PSAG)!


Our PSAG provides a valuable way for us to learn directly from people who access our services about their experience and how we can continue to better serve the changing needs of our community. The PSAG is made up of people who represent the needs and concerns of persons served and families receiving Encompass services.  Individuals who apply must be interested in representing the needs and concerns of all persons served and their families.

To learn more, click below to download an application.


Could we have served you better? We'd love to hear about it!


We strive to make every experience you have with Encompass a positive one. If we missed the mark, we'd love to learn more so we can continue to improve our services. Encompass is committed to providing a transparent, prompt, and responsive way for you to express your feedback.

Please download the appropriate form for information on how to file a grievance. 

In English: Medi-Cal beneficiaries Non Medi-Cal beneficiaries

En Español: Beneficiarios de Medi-Cal Beneficiarios sin Medi-Cal